Thruvision Online Help – HTC

Do you need help with your Thruvision HTC system? Use the dropdown fields below to browse our HOWTO videos for the solution to your problem.

If you cannot find what you are looking for, or are still having trouble, you can use the widget at the bottom-right of the page to submit a ticket to our technical support team.

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HOWTO: Install Teamviewer

Learn how to download and install Teamviewer so that our Technical Support team can remotely connect to your system to help resolve technical issues

HOWTO: Reset Passwords

Learn how to reset a user’s password if they have forgotten it

HOWTO: Resolve a red System Status Indicator

Learn how to diagnose and resolve a red System Status Indicator (SSI)